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Terms of Services

Last updated: 03.05.2026 — Effective: 03.05.2026


1. Parties and acceptance

These Terms of Service (“Terms”) form a binding agreement between:

  • comprehensive meaning s. r. o., a limited liability company organized under the laws of the Slovak Republic, registered office at Karpatske namestie 7770/10A, 831 06 Bratislava, Slovak Republic, Company ID 56 261 471, VAT ID SK2122256191, registered in the Commercial Register of the Bratislava III City Court, Section: Sro, File: 178555/B (“Hourcast”, “we”, “us”, “our”), and
  • The individual or entity who creates an account or uses the Service (“Customer”, “you”, “your”).

By creating an account, paying for the Service, or using any part of the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. The Service

Hourcast is a software-as-a-service tool that connects to your Google Ads account via a script you install yourself, calculates a custom metric called Cost per Completed Hour (CpCH), and provides:

  • Automated daily budget shifts between campaigns within campaign groups you define
  • Recommendations for ad and audience optimization (which you apply manually)
  • A dashboard with metrics and performance reports
  • Email alerts and a monthly performance summary

The Service is described in more detail at hourcast.io. We may add, change, or remove features over time at our discretion.

3. Eligibility and account

To use the Service, you must:

  • Be at least 18 years old or have legal capacity in your jurisdiction
  • Have an active Google Ads account with at least one YouTube Video campaign using TARGET_CPV bidding
  • Provide accurate registration information and keep it current
  • Maintain the confidentiality of your password and account credentials
  • Use only one Google Ads account per Hourcast subscription

You are responsible for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

4. Free trial

We offer a 14-day free trial. A valid payment method is required to start the trial. We do not charge you during the trial period.

If you do not cancel before the trial ends, your subscription begins automatically and your payment method is charged for the first month.

5. Subscription, billing, and renewal

The Service is offered as a monthly subscription, billed in advance and renewing automatically each month until canceled.

Payments are processed by Stripe. By providing payment information, you authorize us and Stripe to charge your payment method for each billing period.

If a payment fails, we will retry the charge over several days. If payment ultimately fails, your subscription will be suspended and access to the Service may be revoked.

6. Cancellation, refunds, and ending the Service

6.1 Cancellation

You can cancel your subscription at any time from your dashboard or by emailing [email protected]. After cancellation, the Service continues until the end of the current paid period.

6.2 Refunds

We offer a 3-day full refund window after each charge. If you request a refund within 3 days of being charged (whether the first paid month or any renewal), we will refund the most recent payment in full.

Outside of the 3-day window, payments are non-refundable. The Service continues until the end of the paid period regardless of when you cancel.

This refund policy does not affect any mandatory consumer rights you may have under Slovak or EU consumer protection law.

6.3 Effect of cancellation

After your paid period ends:

  • Budget optimization stops
  • Daily data ingestion stops
  • Recommendations are no longer generated
  • The dashboard remains accessible in read-only mode for the retention period set out in the Privacy Policy
  • You can reactivate at any time

7. Price changes

We may change the price of the Service at any time, including with immediate effect for both new and existing customers. We will notify you by email before the new price takes effect at your next renewal.

There is no grandfathered pricing. Your subscription does not lock in a price.

If you do not accept a price change, you may cancel before the new price applies.

8. Acceptable use

You agree not to:

  • Use the Service for any unlawful, fraudulent, or harmful purpose
  • Use the Service to promote content that is illegal, hateful, defamatory, harassing, or that violates the rights of others
  • Resell, sublicense, share, or transfer your account or credentials to any third party
  • Reverse-engineer, decompile, disassemble, or attempt to extract the source code of the Service or the Google Ads Script
  • Connect more than one Google Ads account to a single subscription (the system blocks this automatically)
  • Circumvent any security measure, rate limit, or access control
  • Use the Service to send spam, harass others, or violate the terms of Google Ads, YouTube, or any other third-party platform
  • Use automated means (scripts, bots) to access the Service beyond the official integrations
  • Interfere with or disrupt the Service, our servers, or our infrastructure
  • Use the Service to compete with us, benchmark it for a competing product, or scrape it
  • Abuse the trial period or refund policy (e.g., creating multiple accounts to extend free access)

We may monitor compliance with this section, including via our abuse detection system.

9. Customer responsibilities

You are responsible for:

  • All advertising costs charged by Google Ads (we do not pay for or refund Google Ads spend)
  • The content of your podcast, ads, and campaigns
  • Compliance with Google Ads policies, YouTube terms, and applicable advertising laws
  • Maintaining a valid payment method
  • Reviewing recommendations before applying them — we provide suggestions; you decide whether to act on them

10. Service availability and disclaimers

The Service is provided “as is” and “as available”, without any warranty of any kind, express or implied.

We do not guarantee:

  • Uninterrupted or error-free operation
  • Specific results, audience growth, listener count, or cost reductions
  • Continued compatibility with Google Ads, YouTube, or any third-party platform
  • That defects will be corrected within any specific timeframe
  • Any uptime level — we do not provide an SLA

We make reasonable efforts to keep the Service running but accept no obligation to do so within any specific timeframe.

To the maximum extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent permitted by applicable law:

  • Our total aggregate liability arising out of or related to these Terms or the Service is limited to the total amount you paid to us in the 12 months preceding the event giving rise to the claim
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, lost audience, or lost advertising spend
  • We are not liable for actions taken (or not taken) by Google Ads, YouTube, Stripe, or any other third-party service

This limitation applies regardless of the legal theory (contract, tort, statutory, or otherwise) and even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be excluded under Slovak or EU mandatory consumer protection law, including liability for fraud, gross negligence, or intentional misconduct.

12. Termination by us

We may suspend or terminate your account, with or without notice, for any of the following reasons:

  • Material breach of these Terms, including violation of the Acceptable Use section
  • Non-payment or repeated payment failures
  • Use of the Service in a way that harms us, other customers, or third parties
  • Fraud, chargebacks, or abuse of the trial or refund policy
  • Connection of multiple Google Ads accounts to a single subscription
  • Activity flagged by our abuse detection system as a likely duplicate or trial-abuse account
  • Violation of applicable law or third-party rights
  • Threats, harassment, or abusive behavior directed at us or our staff
  • A regulatory or legal order requiring termination
  • Discontinuation of the Service in your country or globally

Where reasonable, we will give notice and an opportunity to cure. For serious violations or legal risk, termination may be immediate.

If we terminate your account for cause (your breach), no refund is owed. If we terminate without cause (for example, we shut down the Service entirely), we will refund the unused portion of your most recent payment on a pro-rata basis.

13. Intellectual property

We own all rights, title, and interest in and to the Service, including the software, the Google Ads Script, the dashboard, the documentation, the metric “Cost per Completed Hour” / “CpCH” (as expressed in our system), and all related trademarks. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription, subject to these Terms.

You retain all rights to your content (your podcast, ads, campaigns, and account data). You grant us a limited license to process your data solely to provide the Service.

14. Confidentiality

Each party may receive confidential information from the other in connection with the Service. Both parties agree to:

  • Keep the other’s confidential information confidential
  • Use it only to perform under these Terms
  • Protect it with at least the same care as their own confidential information of similar importance, but no less than reasonable care

This obligation survives termination for three years.

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of:

  • Your breach of these Terms
  • Your content, ads, or campaigns
  • Your violation of any law or third-party right
  • Your misuse of the Service

16. Changes to these Terms

We may modify these Terms from time to time. We will notify you of material changes by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept, you may cancel before the changes take effect.

17. Governing law and jurisdiction

These Terms are governed by the laws of the Slovak Republic and applicable European Union law, without regard to conflict-of-laws principles.

Any dispute arising out of or related to these Terms or the Service that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the competent courts of the Slovak Republic, with venue in Bratislava.

If you are a consumer in the EU, you retain the protection of the mandatory consumer protection provisions of the law of your country of residence, and you may bring proceedings in the courts of that country.

You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

18. Miscellaneous

  • Entire agreement: these Terms, together with the Privacy Policy and any additional terms expressly referenced, constitute the entire agreement between you and us regarding the Service.
  • Severability: if any provision is found unenforceable, the remaining provisions remain in effect.
  • No waiver: our failure to enforce any provision is not a waiver of that provision.
  • Assignment: you may not assign these Terms without our written consent. We may assign them to an affiliate or successor in connection with a merger, acquisition, or sale of assets.
  • Force majeure: neither party is liable for delays or failures caused by events beyond reasonable control (acts of God, war, internet failure, government action, third-party service outages).
  • Notices: we send legal notices to the email address associated with your account. You can send notices to [email protected].
  • Language: these Terms are provided in English. Translations may be available for convenience; in case of conflict, the English version controls.

19. Contact

Questions about these Terms:

comprehensive meaning s. r. o. Karpatske namestie 7770/10A 831 06 Bratislava Slovak Republic

Email: [email protected] Company ID: 56 261 471 VAT ID: SK2122256191

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